Here you can find the answers to questions that our guests most commonly ask. If you can't see the information that you're looking for, please don't hesitate to get in contact.
Check-in prior to 2:00pm cannot be guaranteed. However, please let us know your arrival time and we will endeavour to have your room ready as soon as possible.
Check out is by 10:00am. Later check-out is possible, however it is subject to availability and may incur an additional fee.
After-hours check-in is available. Please call our friendly reception team on 07 4098 6100 or email reservations@daintree-ecolodge.com.au for further details regarding after-hours check-in.
The cost for a rollaway bed is AU$80 per night, which includes the additional charge for breakfast. Current price is subject to confirmation upon request. Please note that rollaway beds must be booked in advance to ensure availability.
For your stay, we can accommodate various bedding configurations. If you’re travelling with a child or a friend, we can split the room into twin beds (2 singles) to suit your needs. Please let us know your preference in advance, and we’ll make the necessary arrangements.
A porta cot for your infant is available at a cost of $50 per night (subject to confirmation upon request). Please note that it must be booked in advance to ensure availability.
Yes, you can stay with your family of four, including your infant. Our options include a room with a King bed and an additional rollaway bed. However, please note that we are unable to accommodate both a porta cot and a rollaway bed in the same room.
To pre-pay your accommodation before the 30-day payment policy, you can make payments through the guest portal. The link to the guest portal can be found in your booking confirmation.
Alternatively, you can call us at +61 (0)7 4098 6100 for assistance with prepayment. For any further questions or support, please reach out to us at reservations@daintree-ecolodge.com.au
To cancel your reservation, please contact our Reception team. They will assist you with the cancellation process. You can reach them via email at reservations@daintree-ecolodge.com.au or phone +61 (0)7 4098 6100.
Parking is complimentary at the lodge. Overnight car parking is only available for guests staying at the lodge.
Yes, we have an on-site swimming pool. The pool is accessible for guests from 7:00am – 10:00pm.
We can assist in arranging airport transfers through trusted third-party operators. If you would like to book a transfer, please contact us at reservations@daintree-ecolodge.com.au with your request and we’ll be happy to help. Alternatively, please call us on 07 4098 6100 so that we can assist.
If you’re celebrating a special occasion during your stay, please let us know in advance so we can make your experience memorable. You can notify us by including details in your booking, or you can reach out directly to us at reservations@daintree-ecolodge.com.au.
Feel free to share any specific requests or preferences you have for the celebration and we’ll do our best to accommodate them. Alternatively, you can call us at +61 (0)7 4098 6100 for assistance.
To make a spa booking during your stay, please contact our reception team. We can assist you in scheduling your spa treatments and provide information on available services.
We do offer couples massages and advanced booking is required to ensure availability. Please let us know your preferred date and time, and we’ll make the necessary arrangements for you.
For Daintree Wellness Spa bookings, please reach out to reservations@daintree-ecolodge.com.au or you can use our online booking request form.
The latest time you can book a spa treatment is typically 4:00pm. However, availability may vary based on the day and specific treatments. To ensure you secure your preferred time, we recommend booking in advance.
For further details or to schedule your appointment, please click here or contact us at reservations@daintree-ecolodge.com.au.
To book tours during your stay, please contact our team at reservations@daintree-ecolodge.com.au, who can assist with arranging and scheduling tours based on your preferences.
We also offer a range of tours that can be booked directly through the hotel. Click here to find a selection of some of the things you can do.
If you have any questions about specific tours or need assistance with planning, feel free to reach out to us.
While some tours offer pick-up and drop-off services from the Daintree Ecolodge, many activities in the area require self-driving to reach various tour locations. We recommend renting a car to fully enjoy the flexibility and convenience of exploring the area at your own pace. Our team can provide recommendations for car rental options and help with any additional arrangements.
If you have any questions about specific tours or need assistance with planning, feel free to reach out to us at reservations@daintree-ecolodge.com.au.
If you have a tour booking confirmed through Daintree Ecolodge, please email us at reservations@daintree-ecolodge.com.au with the changes you would like to make. Alternatively, please call us on +61 (0)7 4098 6100 so that we can assist.
If you’ve booked a room with a package that includes tours, our team will assist in scheduling your tours based on your preferences and availability.
Please contact us directly at reservations@daintree-ecolodge.com.au with your preferred dates and any specific tour preferences. We will then confirm the details and ensure everything is arranged for you.
Our in-house restaurant offers the following service hours:
Breakfast: 7:30am – 10:00am
Lunch: 12:00pm – 2:00pm
Dinner: 5:30pm – 9:30pm (Last Reservation at 8:00pm)
Please let us know if you have any specific dining needs or if there’s anything else we can assist with.
Our in-house bar is open daily from 10:00am to 10:00pm.
We recommend pre-booking for lunch to ensure you have a table, especially during peak times. However, walk-ins are welcome based on availability.
If you have any specific dietary needs or preferences, please let us know in advance, and we’ll do our best to accommodate them.
We do prefer to take bookings for dinner reservations to ensure that we can cater for all of our in-house guests at their preferred times. Dinner reservations can be made at check-in and when you come to the restaurant for breakfast, or before your stay via reservations@daintree-ecolodge.com.au.
You can view our dinner menu here or we can provide a copy upon request. If you have any specific dietary needs or preferences, please let us know in advance, and we’ll do our best to accommodate them.
Yes, we have a dinner menu that rotates over two days. You can view our current menu on our website, or we can provide it to you upon request.
If you have any specific dietary preferences or special requests, please let us know in advance, and we’ll do our best to accommodate them.
reservations@daintree-ecolodge.com.au
3189 Mossman-Daintree Road
Daintree 4873, Queensland Australia
